Myria Case Study

• Role: Technical Writer, embedded with the engineering team
• Engagement: June 2022 to December 2022

Background

Myria is a gaming ecosystem built to help developers launch and scale games on Ethereum. The project needed a scalable solution to serve public-facing documentation for integration partners.

Goal

My role was to build Myria's developer documentation from nothing: give partners a self-serve way to integrate, cut down the manual steps standing between a new partner and a working integration, and reduce how often the same questions landed in support.

Key problems solved

Problem 1: No developer portal to integrate against

Challenge: Myria had no public developer documentation. Partners evaluating or building on the platform had nothing to work from and depended entirely on direct access to the engineering team.

Solution: I built the developer portal from scratch, covering SDK references, guides, and samples for the platform.

Impact: Attracted multiple high-quality partners within the first few weeks, including AB de Villiers, LeapBlock Studios, and Crystal of Fate.

Problem 2: No reference for partners' recurring questions

Challenge: Before a partner could do anything with the SDK, they had to generate a Stark key, a manual step with no tooling behind it. From there, the SDK itself spanned collections, minting, and project management, with no runnable example to show how the pieces fit together.

Solution: I built an SDK helper on the developer portal to generate a Stark key directly, removing that manual step, and a TypeScript SDK samples app covering the SDK's core flows as runnable examples partners could start from.

Impact: Decreased partner integration time by 70–80%.

Problem 3: No feedback loop between support and the docs

Challenge: Beyond the core SDK, partners needed answers on things like marketplace interactions and other day-to-day tasks, and without documented references for them, the same questions kept landing in support.

Solution: I wrote a broad set of SDK references, along with smaller guides for tasks like marketplace mint transactions.

Impact: Reduced technical support ticket volume by 50–60%.

Final deliverables

• A developer portal built from scratch, covering SDK references, guides, and samples
• A Stark key generator helper built into the portal (no longer publicly accessible; Myria's docs are no longer open source)
• A TypeScript SDK samples app
• SDK references including Collections, Minting, and Projects, among others
• Smaller guides for marketplace interactions and related tasks, including mint transactions
• A quickstart guide for new partners

What happened next

The role was eliminated during a company-wide restructuring following multiple rounds of layoffs.